What is the status of my order?
Once you have placed your order, we will send you a confirmation email so you can track the status of your order.
Can I change my order?
We can only process changes to an order if it has not yet entered production. Once production has started, we cannot accept any further changes to the order.
In which currency will I be charged?
All our transactions are based in USD. If your credit or debit card uses another currency, your bank will apply the corresponding conversation rate of the currency you choose according to the website you are on.
SHIPPING
Where do you ship?
We mainly ship within the United States.
How long does it take to ship my order?
Once you have placed your order, it normally takes 3-7 days to process your order.
How can I track my package?
Once you have placed your order, we will send you a confirmation email so you can track the status of your order.
What happens if I am not at home?
If you are not at home, a new next day delivery will be made or the delivery partner will contact you to schedule a new delivery date.
You may also need to go to your local post office to pick up your package in case it cannot be delivered.
RETURNS
Do you accept returns?
We do not accept returns. We only offer refunds or replacement products if the item you receive has any of the following issues:
If the product itself is flawed
If the quality of the printing is poor
If the final product is materially different from the product presented on the site.
To request a refund or replacement, please contact our customer service.